Shipping policy
Shipping Policy
Last Updated: 31 May 2026
Thank you for shopping at Aeni's Store
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
Shipping Times
Estimated delivery times:
- United States: 7–15 business days
- Canada: 7–18 business days
- United Kingdom: 7–15 business days
- Australia: 8–18 business days
- Other International Locations: 10–25 business days
Please note that shipping times are estimates and may vary due to customs inspections, weather conditions, carrier delays, or peak holiday periods.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email. Tracking information may take several days to update after shipment.
Shipping Costs
Shipping costs are calculated and displayed during checkout before payment is completed.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided during checkout.
Delayed Shipments
While we work hard to ensure timely delivery, we cannot guarantee delivery dates and are not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery or the expected delivery date. We will work with the carrier to find a suitable resolution.
Contact Us
For shipping questions, please contact:
Email: dhruvkaushal944@gmail.com
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM